This service is to help customers of Integrated Systems products to make their systems up and running.
Integrated System usually consists of a drone, software, onboard computer, system, and some sensor (GPR, magnetometer, echo sounder, methane detector, etc.). The first time setup of such a complex system using only manuals from manufacturers (drone, sensor, various software) may be rigorous and require a long time.
Service may be provided in 2 variants:
Service includes up to 8 hours of service delivered by a qualified SPH Engineering Expert. Initial setup usually takes up to 4 hours depending on the system complexity, and 4 hours are reserved for additional support during the first customer's missions.
For all orders exceeding a value of 100USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.